Enhanced DBS
Practitioners hold enhanced DBS checks and training appropriate to the services delivered — trusted care for vulnerable adults.
Our story
About Clear Sound Solutions
Founded from first-hand experience of the joy and relief a simple, non-invasive treatment can bring in a care home.
Clear Sound Solutions
About us
We believe every resident — regardless of physical health needs, cognitive condition or disability — deserves the chance to hear clearly, communicate confidently and stay connected to the world around them. Hearing health is not a luxury. It is fundamental to dignity, wellbeing and quality of life.
Clear Sound Solutions is dedicated to improving the hearing health and overall wellbeing of care home residents through safe, professional ear care delivered in familiar surroundings. Untreated wax build-up can hit communication, confidence and quality of life hard. For many residents, hearing difficulty leads to isolation, frustration and less engagement with loved ones and staff. Our mission is simple: restore clarity, comfort and connection.
Origins
Our story
Kasia Rybak
Director & Co-Founder
Clear Sound Solutions is Kasia’s story. She built her career in the care industry from the floor up — starting as a care assistant and progressing through team leader, senior carer, unit manager and deputy home manager. That path gave her a clear view of what residents, families and staff actually need day to day.
Working in homes, she saw ear and hearing health left until it became a problem: residents withdrawing, conversations getting harder, and simple wax issues treated as “just getting older”. After advanced clinical training with TympaHealth, she began delivering professional ear care herself — on-site, in surroundings residents already know.
The impact was immediate. Residents engaged more. Communication improved. Families noticed the difference. It also became obvious that problematic wax is far more common than many homes expect. What started as Kasia working independently with individual homes grew into Clear Sound Solutions Ltd: a structured, preventative service so more residents can get timely ear care — not as an afterthought, but as part of quality care.
Today Kasia leads the clinical face of the company, bringing the same hands-on care ethos into every home we serve.
How we work
Our approach and clinical standards
We collaborate with TympaHealth, using their industry-leading equipment and accredited clinical training to deliver safe, technology-led ear care.
By bringing professional ear care into the home, we remove the need for stressful external appointments and treat people in a calm environment they already know. We believe high-quality ear and hearing care should sit inside a structured, preventative framework — not only when something has already gone wrong. That approach supports quality standards aligned with Care Quality Commission expectations.
Otoscopy images, hearing screening, reports and — where needed — remote ENT review or audiologist referral all form part of that pathway. Hearing aids themselves are arranged separately by the resident or family when a referral is appropriate.
Assurance
Regulation and quality
Regulation and quality assurance sit at the centre of how we work. We adhere to nationally recognised clinical guidelines and best-practice standards for safety, effectiveness, governance and accountability in ear care.
Detailed reports, visual evidence and assessments after each visit give homes clear, auditable records that strengthen their quality framework, support inspection readiness, and show a commitment that goes beyond basic requirements.
- Practitioners hold enhanced DBS checks and appropriate training for the services delivered.
- Professional indemnity, public and products liability, and employers’ liability insurance are held; certificates are available on request.
- UK GDPR processing is documented in a Data Processing Addendum when we act as processor for a home.
Trust
Why care homes trust Clear Sound Solutions
Procurement and home managers need more than a good clinical story. Here is how we make the service safe, auditable and straightforward to buy.
Fully insured
Professional indemnity, public and products liability, and employers’ liability cover are in place. Certificates are available on request.
Evidence you can file
Reports with images, typically within five working days, suitable for care records, family conversations and inspection evidence.
UK company
Clear Sound Solutions Ltd (company number 17033007), Unit 3 Stanhope Gate, Camberley, Surrey, GU15 3DW.
GDPR-ready
When we act as processor for a home, processing is documented in a Data Processing Addendum.
Clinical pathway
Otoscopy, screening, microsuction when needed, and remote ENT review via TympaHealth for abnormalities — one coherent pathway.
“By evidencing the benefits ear care brings to the residents, we supported our Outstanding care rating at Governance inspection.”
Clinical technology partner
We partner with TympaHealth for advanced, safe ear care using industry-leading equipment and accredited clinical training.
Company
Clear Sound Solutions Ltd
Company number 17033007
Unit 3 Stanhope Gate, Camberley, Surrey, GU15 3DW